Terms and Conditions

Bookings

Room bookings can be made by persons aged 18 years or older, either by phone on 01704 543 531 or online at www.bowdenlodge.co.uk

All rooms are subject to availability at the time of booking and can be made up to 12 months before the date of arrival.

Bookings by phone must either be followed up with a cheque to cover the pre-arranged deposit or guaranteed by a major credit or debit card.

When booking online, payment for the full amount will be taken at the time of booking.

Confirmation of a booking constitutes a legal contract between the visitor and the Hotel. By making a booking you are deemed to accept these Terms and Conditions.

Please note that group bookings for stag or hen parties are not accepted.

Room Rates

The Bowden Lodge reserves the right to constantly adjust its room prices.

Any increased price will be advised at the time of booking. Once you have booked a room we will not increase the price.

For up to date details of our room prices, please call us on 01704 543 531

Room rates are available up to 12 months in advance of the arrival date.

Arrival and departure

Booking-in times are before mid-day or between 16.00 and 21.30 hrs. If you need to make different arrangements, please advise us at least 48 hours in advance of arrival.

Booking-out is by 10.00 on day of departure.

Amendments

To make any amendments to your booking, simply call us.

Cancellations

All deposits are non refundable.

Cancellations made within 7 days of the arrival date will be charged up to two thirds of the full remaining balance of the booking.

Cancellations made before 7 days of the arrival date will not incur any further charges other than the deposit charge. Bookings secured against a credit or debit card will be charged the deposit charge of 25 per person.

Insurance

Prospective guests are recommended to have appropriate holiday cancellation insurance to cover cancellation.

Conditions of stay

In the interest of all our guests, we have some standard rules that are designed to ensure that we comply with regulations to matters such as fire, health and safety and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate your booking immediately without being liable for any refund or compensation, were you engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.

Children

A responsible adult must accompany children under 18 years of age.

A cot and a highchair are available and are provided on a first come first served basis. Please ask when booking.

Damage and breakages

The cost (assessed by us) of any damage, breakage or theft of our property will be charged to the person who made the booking.

Smoking

The Bowden Lodge is a non smoking establishment and any persons found to have smoked will be charged £50.